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"(For "realness", I'm an angsty male teen in PA) This is a good seller, the product I was sent had some imperfections and different parts from what was presented in the pictures, so they were very compliant and gave me a partial refund. Shipping was ridiculously fast, arrived at the earliest date possible with no extra shipping costs added. Seller communicates with you effectively. If you want to see what the bag actually looks like just search "iOffer Givenchy backpack" or somethin' cringey like that and I'll have a vid up on it in a week or somethin. It's honestly not that bad."